Privacy policy

Last updated: 11.08.25

Sweetpea Florals (“we”, “our”, or “us”) is committed to protecting your privacy and keeping your personal information safe. This policy explains how we collect, use, and store your data when you use our website or get in touch with us.

1. Who We Are

Sweetpea Florals is a floral design studio based in South Wales, specialising in seasonal flowers for everyday bouquets, weddings, and events.
If you have any questions about this policy or how we handle your data, you can contact us at: bluebellnel@icloud.com

2. What Information We Collect

We may collect the following personal information when you use our website:

  • Enquiry Form: Name, email address, phone number, and any details you provide in your message.

  • Mailing List Signup: Name and email address.

  • Website Use: IP address, browser type, and information collected through cookies (see our Cookie Policy for details).

3. How We Use Your Information

We use your information for:

  • Responding to your enquiries or booking requests.

  • Sending you updates about our flowers, events, and special offers (only if you have opted in).

  • Improving our website and services.

We will never sell your data to third parties. We only share your data with trusted service providers who help us operate our website and deliver our services (e.g., email marketing platforms, web hosting providers).

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – when you sign up for our mailing list.

  • Legitimate Interests – when we respond to your enquiries.

5. How Long We Keep Your Information

  • Enquiry form submissions: up to 12 months after our last communication.

  • Mailing list details: until you unsubscribe.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your data.

  • Ask us to delete your data.

  • Withdraw your consent for marketing at any time.

To exercise your rights, email bluebellnel@icloud.com

7. Cookies

Our website uses cookies to improve your browsing experience. For details, see our Cookie Policy.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.